About Us ⁄ Policy and Disclosures ⁄ Customer Complaint Notice

Notice of right to file a complaint

If you have a consumer complaint about Johnson City Bank please contact us first. If you are unable to get a resolution to your complaint please contact the following regulators.

Customer Complaint Notice

The Johnson City Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Johnson City Bank should contact the Texas Department of Banking.

Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail:
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone No.: 877-276-5554
Fax No.: 512-475-1313


E-mail:
Website: www.dob.texas.gov


    


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